Your website breaks at 2 a.m. Someone should care.
Websites don't stay built. Software updates, plugins conflict, certificates expire, forms silently stop delivering leads, and attackers scan constantly for sites running last year's software.
The problem
Most businesses discover a problem the expensive way: a customer mentions the site is down, or the "contact us" form has been eating leads for three weeks.
The cost isn't the fix. It's the revenue that leaked while nobody was watching.
The approach
Prevention, not firefighting.
Scheduled core, theme, and plugin updates tested on staging before they touch production. Daily backups you can actually restore from. Security hardening and malware scanning. Uptime monitoring that pages a human — our human — before your customers notice.
Performance watched like a metric, because it is one.
Site speed decays as content and scripts accumulate. We monitor Core Web Vitals monthly and fix regressions, because a slowing site is a sinking ranking — in Google and in the AI engines that skip slow sites entirely.
A real team on the other end.
Same senior pod that handles our builds. Send a request, a person answers, the thing gets done. Content updates, new landing pages, fixes — covered by plan hours, with honest turnaround times. No ticket purgatory.
Any platform, not just ours.
We maintain WordPress, WooCommerce, Shopify, and Next.js sites — including sites other agencies built. If your developer disappeared, this is the page you were looking for. WordPress-specific plans live at WordPress maintenance & support.
Proof
- active clients — most on ongoing engagements, because most clients come from referrals and stay for years
- 100+
- active clients — most on ongoing engagements, because most clients come from referrals and stay for years
- stars across 45 Google reviews. 5.0 / 14 on Clutch (Premier Verified).
- 5.0
- stars across 45 Google reviews. 5.0 / 14 on Clutch (Premier Verified).
- monitoring on every managed site — we usually know before you do
- 24/7
- monitoring on every managed site — we usually know before you do
The process
- 1
Site health audit
Software versions, security posture, backup status, speed, and broken things you don't know about. You get the findings either way.
- 2
Fix the debt
Most sites arrive with deferred maintenance. We clear it first, at a quoted one-time cost, so the plan starts clean.
- 3
Onboard
Monitoring, backups, and security hardening deployed. You get a direct support channel, not a ticket portal.
- 4
Monthly rhythm
Updates on schedule, a report that says what happened and what we fixed — short enough that you'll actually read it.
What it costs
Maintenance is a monthly plan scaled to your site's complexity and how much hands-on support you want: a five-page brochure site and a WooCommerce store with daily orders are different animals. Flat monthly rate, cancel anytime, no lock-in — the plan should survive on usefulness, not a contract.
Speed is a revenue setting
Conversion rate rises as load time falls — the pattern every rebuild targets. Illustrative of the industry-wide curve.
Illustrative — drawn from published industry studies, not a client claim.
Frequently asked questions
What does website maintenance actually include?
Software updates tested before deployment, daily backups, security monitoring and malware scanning, uptime monitoring with human response, monthly performance checks, and a bank of support hours for content changes and fixes. In short: everything required so the site keeps ranking, converting, and running while you do your actual job.
How much does website maintenance cost?
It scales with site complexity and support volume — a small brochure site costs far less to maintain than an e-commerce store processing daily orders. Compare it against the alternative: one emergency rebuild after a hack, or a month of lost leads from a dead form, usually costs more than a year of maintenance.
Can you maintain a website another agency built?
Yes, and it's common — the previous developer vanished, or responds in weeks instead of hours. We start with a health audit to find deferred maintenance and security gaps, quote the cleanup honestly, then take over ongoing care. WordPress, WooCommerce, Shopify, and Next.js sites all qualify.
What happens if my website gets hacked?
On a maintenance plan, we usually catch it before you hear about it: scanning flags the compromise, we isolate the site, restore from a clean backup, patch the entry point, and submit reconsideration if Google flagged you. Not on a plan? We handle emergency cleanups too — then fix the conditions that let it happen.
Do I really need maintenance for a small website?
If the site produces leads or credibility, yes. Small sites run the same software as big ones and get scanned by the same bots — attackers don't check your revenue first. A basic plan covering updates, backups, and monitoring is cheap insurance against the two expensive outcomes: a hacked site or a silent dead form.
Get a free audit, built by a strategist, not a sales rep.
Tell us your site and your goal. Within 2-3 business daysyou'll get a real plan with real numbers: what we'd do, what it costs, what it should return.
No spam, no drip sequence, no 17 follow-up calls. One proposal, from us to you.